Contact Us

Moen is here to help! If you have comments or questions regarding Moen products, you can contact Moen Consumer Services by filling-out and submitting the help form or by calling the phone number listed below. If you have general questions regarding installation or cleaning and care of Moen products, our Frequently Asked Questions may provide you with answers.

Technical service call: 8621-63609600
9:00 am to 5:30 pm Monday to Friday
Closed on Saturday, Sundays and all nationally observed holidays
Aftersales service call: 8621-53854898
9:00 am to 12:00 am Monday to Sunday
1:00 pm to 5:30 pm Monday to Sunday
Closed on all nationally observed holidays


Please fill in all the contact information if you would like a Moen Associate to respond to you.
* Fields are required
Subject:*
Your Name:*
Email Address:*
Confirm Email:*
Address:
City:    Province:    Postal Code: 
Daytime Phone:*    Other Phone: 
Model/Series number:
Color:
Original Owner:
Proof of Purchase Available:
Date Purchased:   -- or --   Not Yet Purchased
enter in 'mm/dd/yyyy' format
If necessary to resolve your issue, may Moen contact you at the phone number listed above? *
Yes, please contact me by phone if necessary
No, please only contact me via email
No contact necessary

If you have a picture that may help in your request, please upload it below:
Acceptable files include jpg, jpeg, pjpeg, gif, tif, tiff, png, doc
Maximum File Size 2MB

Your Comments:*
    


NOTICE: We collect personal information on this site. To learn more about how we use this information see Privacy Policy

Your Communication is Non-Confidential and Non-Proprietary. Any communication or material you transmit to the Site by e-mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and non-proprietary. Anything you transmit may be edited by or on behalf of Moen, Inc., may or may not be posted to this Site at the sole discretion of Moen, Inc. and may be used by Moen, Inc. or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Moen, Inc. is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.


Copyright © 2012 Moen Incorporated
Site Map | Terms & Conditions | Privacy Policy